chrisc Posted December 20, 2022 Share Posted December 20, 2022 I can't seem to log into the builder app. It keeps throwing the following error: Failed to log in: 1805 - An unknown error has occurred. I have tried on Firefox, Chrome and Edge with the same issue. Has anyone else encountered this issue or know a way around it? Link to comment Share on other sites More sharing options...
Petr Vanek - Robe Posted December 20, 2022 Share Posted December 20, 2022 14 hours ago, chrisc said: I can't seem to log into the builder app. It keeps throwing the following error: Failed to log in: 1805 - An unknown error has occurred. I have tried on Firefox, Chrome and Edge with the same issue. Has anyone else encountered this issue or know a way around it? Signing into the builder seems to work OK here. I would presume that you have forgotten your password, you can reset it on the https://gdtf-share.com/forgot-password link. Hope this helps Petr Link to comment Share on other sites More sharing options...
chrisc Posted December 21, 2022 Author Share Posted December 21, 2022 I have the password stored in a password manager and used the same password to log into share and the forum. After changing the password to a shorter one with no extended characters, it seemed to work. Do you know if the builder app has different restrictions on password size or special characters? Link to comment Share on other sites More sharing options...
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