Can't log in to builder

[chrisc]

I can't seem to log into the builder app. It keeps throwing the following error:

Failed to log in: 1805 - An unknown error has occurred.

 

I have tried on Firefox, Chrome and Edge with the same issue.

 

Has anyone else encountered this issue or know a way around it?

 

[Petr Vanek - Robe]

14 hours ago, chrisc said:

I can't seem to log into the builder app. It keeps throwing the following error:

Failed to log in: 1805 - An unknown error has occurred.

 

I have tried on Firefox, Chrome and Edge with the same issue.

 

Has anyone else encountered this issue or know a way around it?

 

Signing into the builder seems to work OK here. I would presume that you have forgotten your password, you can reset it on the https://gdtf-share.com/forgot-password link.

Hope this helps

Petr

[chrisc]

I have the password stored in a password manager and used the same password to log into share and the forum. After changing the password to a shorter one with no extended characters, it seemed to work. Do you know if the builder app has different restrictions on password size or special characters?